Jobs

Welcome to the NBN's careers page. Sounds a little boring?Think again!

Jobs

Expert Customer First

Brussel, Belgium

Option for/Allows Remote Job

Expert Customer First

Brussel, Belgium

Option for/Allows Remote Job

Product Owner – Business Applications

Brussel, Belgium

Partial Remote Job

Product Owner – Business Applications

Brussel, Belgium

Partial Remote Job

Join the team

As a knowledge center, we ensure that Belgian and international companies are fully up-to-date with the latest knowledge and best practices. Quality, environment, information security, energy, innovation ... We have all the expertise in-house. Do you really want to make a difference for these companies? And help deliver top quality thanks to our standards and thus contribute to our international reputation?

It gets even better. With us your job is not only interesting in terms of content, you will also join a small team of enthusiastic and ambitious colleagues. Moreover, at NBN we know that there is more to a job than just work. Your personal growth, well-being and the development of your talents are our priority. Ready for your next challenge?

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Expert Customer First

Brussel, Belgium

Employee

Option for/Allows Remote Job

Customer First Expert

Who are you?

You translate the NBN strategy into practice. In this transversal role, you put the customer at the center of everything we do. Aspects involved include proactive communication with customers, all with the aim of creating positive customer experiences to increase customer loyalty:

- Customer-Oriented: You prioritize the customer and contribute to the best customer experiences. You have solid experience in customer management.

- Empathetic: You have the ability to empathize with the customer’s situation to better understand their needs.

- Proactive: You take initiative and do not wait for things to happen.

- Improvement-Oriented: You have the mindset to continuously improve processes, always looking for ways to optimize and help our customers faster and better.

- Problem-Solving: You help identify and solve problems.

- Linguistically Skilled: You are fluent in Dutch, French, and English.

- Commercial: You have a good sense of commercial opportunities and know how to seize them.

What's in it for you?

- A challenging and varied role within a dynamic team.
- Room for personal development and growth.
- A very competitive salary and secondary benefits.
- Flexibility in job execution.
- Opportunity to build relationships with customers and stakeholders.
- International character of NBN.
- Contributing to the strategy of NBN.

Application:

Are you the empathetic, proactive, and customer-oriented person we are looking for? Send your CV and cover letter via our website and who knows, we may soon welcome you as our new Customer First Expert at NBN, Bureau of Standardization.

We look forward to your application!

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Product Owner – Business Applications

Brussel, Belgium

Employee

Partial Remote Job

Product Owner – Business Applications

Who Are You:

Essential:

- A minimum of 2 years of professional experience.
- Proven experience in Agile methodologies as a Product Owner, Scrum Master, or Business Analyst.
- Exceptional skills in business analysis and defining user stories.
- A focus on creating customer value.
- A strong team player mentality.
- Ability to quickly learn and master business applications/processes.
- Fluent in French or Dutch (spoken and written), with professional proficiency in the other language, and excellent English language skills (spoken and written).

Desirable:

- Experience with Oracle APEX low-code development.
- Web application development experience.
- Knowledge of data modeling methods and tools.
- Understanding of API technology.
- Experience managing third-party suppliers.

What's in It for You?

- A role with direct impact on the business world and society, both within a European and international context.
- An opportunity to leverage your experience and skills in a dynamic, challenging environment.
- Growth prospects in an organization committed to investing in digital solutions.
- The chance to propose ideas and see them come to fruition, making a tangible difference.
- A culture that values accountability.
- An attractive salary package, complemented by additional extralegal benefits.
- Opportunities for personal and professional development.
- A hybrid and flexible working environment.

What Will You Be Doing?

As the Product Owner, you will have responsibility for one or more business applications in the areas of Standards processes, E-commerce, and Business Intelligence.

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